Home / Company / Compliance
At vCapFutures, your privacy is our priority. Our most important asset is our relationship with you. We understand that you have entrusted us with your private financial information, and we do everything we can to maintain that trust.
At vCapFutures:
Details of our approach to privacy and how your personal information is collected and used are set forth in the vCapFutures Privacy Policy below.
The vCapFutures privacy policy applies to consumers who are current or former vCapFutures brokerage clients or who register for one of our services or promotional offers. Throughout the policy, we refer to information that personally identifies you or your accounts as "personal information."
1. We do not sell your personal information to anyone.
2. The law allows you to "opt out" of only certain kinds of information sharing with third parties. vCapFutures does not share personal information about you with any third parties except for specific purposes described below, that triggers this opt out right. This means YOU ARE ALREADY OPTED OUT. vCapFutures only shares personal information with third parties in the following limited circumstances:
We disclose personal information to companies that help us process or service your transactions or account(s), including but not limited to, companies that clear and process your transactions, print and mail your account statements, verify your identity, consumer reporting agencies, third party software vendors and other financial institutions that vCapFutures contracts with to service your account. This information may relate to the Clients finances, employment, avocations or other personal characteristics, such as, the Client’s first and last name, address, phone number, social security number, and email address, as well as transactions and interactions with or through the Company or with others . The Company may also collect information about what Clients have entered into, viewed on and/or downloaded from the Company’s website.
Sometimes we enter into contracts with third parties so that they can assist us in servicing your account. The contracts prohibit them from using any of your personal information for their own purposes, and the third parties are required to maintain the confidentiality of the information we have provided to them.
We may also enter into what is called a "joint marketing relationship" with another financial institution, if we believe that you might be interested in hearing about its products or services. If we do, we have contracts in place to ensure that the other financial institution will protect the confidentiality of the limited information we would share with it (e.g., name and address), and that it will use your information only for the joint marketing arrangement.
We may disclose or report personal information in limited circumstances where we believe in good faith that disclosure is required or permitted under law. For example, we may be required to disclose personal information to cooperate with regulators or law enforcement authorities, resolve consumer disputes, perform credit/authentication checks, or for institutional risk control.
For regulatory purposes, self regulatory organizations including the NFA, CFTC and SROs require access to personal information of current and former clients, employees, agents, directors, officers, partners and others that has been collected or used by Regulated Persons. SROs collect, use or disclose such personal information obtained from Regulated Persons for regulatory purposes, including:
3. We collect personal information in the normal course of business in order to administer your accounts and serve you better.
4. We use your personal information to help us deliver the best possible service to you.
To understand your financial needs and to deliver financial products and services that meet them, we may share personal information, such as transaction or experience data, with various service providers, all of which follow similar privacy policies.
5. We protect the confidentiality and security of your personal information.
6. We continue to evaluate our efforts to protect personal information and make every effort to keep your personal information accurate and up to date.
If you identify any inaccuracy in your personal information, or you need to make a change to that information, please contact us so that we may promptly update our records.
7. We will provide notice of changes in our information-sharing practices.
The Company reserves the right to change this Privacy Policy at any time. The examples contained within this Privacy Policy are illustrations and are not intended to be exclusive. This notice complies with a recent Federal and State law and regulations regarding privacy. A Client may have additional rights under other foreign or domestic laws that may apply.
If, at any time in the future, it is necessary to disclose any of your personal information in a way that is inconsistent with this policy, we will give you advance notice of the proposed change so that you will have the opportunity to opt-out of such disclosure.
If you have any questions or concerns, please feel free to contact us.